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15 Min Privacy Policy — Your Information Is Completely Secure

We respect your personal data. Everything about how your data is collected and protected is laid out transparently here.

Last Updated: January 2026

How We Protect Your Privacy

Keeping your data secure at every step is our commitment

SSL Encryption Protection
All your transactions and personal information are protected with 256-bit SSL encryption. No third party can ever access your data.
Data Is Never Sold
15 Min never sells your personal data to advertisers or third parties. Your data belongs to you alone.
Secure Data Storage
Our servers operate to the highest security standards. Your data is backed up regularly and protected against unauthorized access.
You're in Control of Your Data
You can request to update, delete, or download your data at any time. Our support team will respond promptly.
Cookie Transparency
We clearly explain which cookies we use and why. You can disable any non-essential cookies at any time.
Immediate Breach Notification
In the event of a data breach, affected users will be notified within 72 hours — no exceptions, no cover-ups.
Table of Contents
01 Introduction

Welcome to 15 Min. Our Privacy Policy is a formal statement of our commitment to protecting your personal information. It clearly explains what data we collect, how we use it, and the steps we take to keep it safe.

We believe that as a user, you have every right to know where your data goes and how it is used. That is why this Privacy Policy is written in plain, straightforward language — no complex legal jargon.

By using the 15 Min platform, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us.

In brief: We collect only what's necessary, keep it secure, and never sell it. Protecting your privacy is our responsibility.

02 What Information We Collect

To register on the 15 Min platform and provide our services, we need to collect certain information — only what is strictly necessary to operate the platform.

Data Type What Information We Collect Reason
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account Communications
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, device model Security & Fraud Prevention
Usage Data Login time, betting history, preferred games Service Improvement

We also automatically collect certain technical data — such as cookies and log files — to help improve the performance of our platform.

03 How Your Information Is Used

Collected data is used solely for the purposes listed below. We never use your information for unnecessary purposes.

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your questions and complaints promptly.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Service Improvement: To analyze data and further improve the user experience.
  • Relevant Offers: To send you promotional offers based on your preferences (you can opt out at any time).

Please note: We never use your data to send you unsolicited advertising or share it with third parties.

04 Data Sharing Policy

15 Min never sells your personal information. However, in certain limited circumstances, data may be shared with specific third parties:

  • Payment Providers: bKash, Nagad, Rocket, etc. — only the information necessary to complete your transaction.
  • Legal Authorities: We are required to share information when directed by a government authority or court order.
  • Security Partners: Trusted security partners for fraud detection.
  • Business Restructuring: In the event of a company merger or acquisition — the new entity will remain bound by this Privacy Policy.

Your data will not be shared under any circumstances beyond those stated above. If anyone claims to be requesting your information on behalf of 15 Min, please contact us directly to verify.

05 Cookie Policy

Cookies are small data files stored in your browser. 15 Min uses three types of cookies:

  • Essential Cookies: These are essential for keeping the platform running and maintaining your session. Without these cookies, the platform will not function properly.
  • Functionality Cookies: To remember your language preference, login details, and personalized settings.
  • Analytics Cookies: To analyze user behavior on the platform and improve our services. This data is fully anonymized.

You can disable non-essential cookies from your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

06 Security Measures

To keep your data safe, 15 Min follows the highest industry security standards. Our security framework includes:

  • For All Data Transmissions 256-bit SSL/TLS Encryption Use.
  • Passwords are never stored in plain text — always bcrypt Hashing Is Used.
  • Unusual login patterns are automatically detected and trigger an account lock as a protective measure.
  • Regular Security Audit And Penetration Testing.
  • On the Server Firewall & Intrusion Detection System।
  • Staff Data Access On a Minimum Necessary Basis Restricted.

What you can do: Use a strong password, avoid logging in on public Wi-Fi, and contact support immediately if you notice anything suspicious.

07 Data Retention Period

We retain your data only for as long as necessary. Retention periods by data type are outlined below:

Data Type Retention Period
Account Information (Active Account) For as long as your account remains active
Transaction Records 5 Years (Legal Obligation)
KYC Documents 5 Years After Account Closure
Customer Support Conversations 2 Years
Log Files & Technical Data 12 Months
Marketing Preferences Until You Object

Once the retention period expires, data is securely deleted or anonymized.

08 Your Rights

As a 15 Min user, you have important rights over your own data. We respect and uphold those rights.

Right to Access Your Data
Right to Correction
Right to Erasure
Right to Download Your Data
Right to Restrict Processing
Right to Object

To exercise any of the rights listed above support@15min.ws Send us an email at the address provided. We will respond within 30 business days.

Marketing Opt-Out: To stop receiving promotional emails or SMS, click the "Unsubscribe" link in any message or notify our support team.

09 Protection of Underage Users

15 Min is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age verification at the time of registration is mandatory.
  • If we identify an account belonging to a minor, it will be suspended immediately and all associated data will be deleted.
  • If a parent or guardian becomes aware that their child is using 15 Min, please contact us immediately.
10 Privacy Policy Updates

15 Min may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance via email or an in-platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend revisiting this page periodically.

11 Contact Us

For any questions, complaints, or requests to update your information regarding our Privacy Policy, please get in touch with us:

  • Email: support@15min.ws
  • Support: Use the live chat option on the platform
  • Response Time: Usually within 24 hours

Our Commitment: We take every privacy-related request seriously and work to resolve it as quickly as possible.

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